Workspace experience platform Lane has acquired eServus, a tenant
engagement company that delivers property management services to more than
250,000 customers across the U.S. and Canada.
The acquisition reflects Lane’s long-term mission to power the entire workplace ecosystem.
“eServus has a stellar reputation for tenant engagement in
the commercial real estate space,” said Clinton J. Robinson, CEO and Co-Founder
of Lane. “Their lobby ambassador program, content, and corporate partnerships
will complement Lane’s technology-based offerings and allow us to foster even
greater connections between each and every member of the workplace.”
Combining the convenience of online ordering with discounts
on movie tickets, hotels, car rentals, gym memberships, restaurants, and more,
eServus has helped property owners and managers engage and retain tenants since
1999. Through its tenant engagement services arm, eServus allows building teams
to plan and execute everything from events and social media to tenant
satisfaction surveys and newsletters.
“We’re excited to be joining forces with Lane to provide
property managers with a truly unique spectrum of services,” said Kirk Layton,
President and Founder of eServus. “Combining eServus’s tenant engagement tools
with Lane’s market-leading technology creates an unbeatable tenant engagement
solution for the commercial real estate industry.”
With the acquisition of eServus, Lane will add 25 new
clients, 300 properties, and 70 million square feet to its portfolio.
The acquisition follows Lane’s Series A raise of $10 million
in June and will contribute to the company’s overall growth in headcount, which
has doubled since the beginning of the year. The acquisition also reflects part
of a bigger trend in the industry to consolidate the fragmented proptech
market, as well as Lane’s mission to deliver an integrated, end-to-end
workplace experience. Finally, the acquisition will help diversify Lane’s
portfolio with new CRE, enterprise, and flex space clients.
“We are excited to see the synergy that eServus and Lane
will create together in delivering a best-in-class workplace experience to
property managers and their tenants,” said Bruce Croxon, Managing Partner at
Round13 Capital. “This marks an exciting beginning of consolidation—both in the
proptech market and for the workplace ecosystem itself.”
