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Croman tenants to share in biggest-ever monetary settlement against individual landlord

Former tenants of jailed slumlord Steven Croman could be in for a share of an $8 million restitution fund just announced by  New York Attorney General Barbara D. Underwood.

In one of the harshest penalties ever dished out to a New York landlord, Cronan was sent to jail for a year last October and fined $5 million after being found criminally liable for fraud and tax evasion.

The $8 million restitution fund comes following a separate civil action that brought by the AG against Croman and his agent Anthony Falconite for engaging in illegal, fraudulent, and deceptive conduct in connection with Croman’s real-estate business.

Steve Croman

The lawsuit alleged that Croman directed an illegal operation that wielded harassment, coercion, and fraud to force rent-regulated tenants out of their apartments and convert their homes into highly profitable market-rate units.

The lawsuit further alleged that Croman deployed Falconite, a former New York City police officer, to frighten and intimidate rent-regulated tenants into surrendering their apartments.

“This office has zero tolerance for predatory landlords who seek to line their pockets at the expense of their tenants’ wellbeing,” said Attorney General Underwood.

“Now, Croman tenants will finally get the restitution and protections they deserve as a result of this unprecedented settlement — the largest-ever with an individual landlord. We will continue to do everything in our power to ensure landlords play by the rules, and pursue them to the fullest extent of the law when they don’t.”

The consent decree requires Croman to pay $8 million into a Tenant Restitution Fund – the largest-ever monetary settlement with an individual landlord.

Tenants are eligible for restitution if they are or were a tenant in a rent-stabilized or rent-controlled apartment owned by Croman between July 1, 2011 and the date of the agreement (December 20, 2017); they received a buyout of less than $20,000, not including any amount that purported to cover rent or arrears; and no other tenant in their apartment received money from the restitution fund.

Several hundred current and former tenants are potentially eligible to apply for these restitution funds.

This week, JND Legal Administration, the claims administrator, mailed claim notices and forms to current and former rent-stabilized and rent-controlled tenants in Croman’s buildings. Those forms and additional information are also available at

The $8 million will be divided equally among eligible claimants and distributed to tenants in installments over a period of 38 to 42 months, with the first installment coming as soon as the claims administrator processes all of the first-round claim forms.

In addition to the $8 million Tenant Restitution Fund, the settlement also requires over 100 Croman residential properties to be run by a new, independent management company with no ties to Croman, for five years – the longest-ever term for independent management in OAG history.

Moreover, the settlement requires seven years of independent monitorship to oversee compliance with the terms of the consent decree and provide regular reporting to the Attorney General – the longest-ever monitorship required in any tenant harassment case.


Earlier this year, OAG approved New York City Management as the independent management company; the management company took over operations of the buildings on July 1, 2018. Pursuant to the settlement, New York City Management is instituting new policies at the Croman properties to ensure full compliance with the law and correction of all past violations. It will also post a comprehensive set of Tenants Rights in every building it manages.

“In the last decade and a half, if you asked anyone involved in housing advocacy or the tenants’ bar to name Manhattan landlords known for flagrantly harassing and abusing tenants, Steve Croman’s name would come up early and often,” said Manhattan Borough President Gale A. Brewer.

Cynthia Chaffee, Croman tenant and cofounder of the Stop Croman Coalition, said, “After years of intimidation and harassment by Steve Croman, the tenants will be receiving compensation that they absolutely deserve.

“Although no monetary amount can ever make up for the abuses that Steve Croman inflicted over these many years, it is good to know that the consent decree between the Attorney General and Steve Croman will be finalized.”

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