Transwestern Real Estate Services (TRS) represented Sheltering Arms Children and Family Services in a 34,500 s/f lease at 165-19 Jamaica Avenue in Queens (pictured top) for the social services agency’s new service hub.
Stephen Powers and Lindsay Ornstein, Vice President Thomas Hines and Senior Associates Jake Cinti and Alexander Smith provided tenant advisory services to Sheltering Arms.

Sheltering Arms will provide a range of services to the Jamaica neighborhood, including services for homeless youth, mental health support, preventive services and aftercare programs.
Elizabeth McCarthy, CEO of Sheltering Arms, said, “We are excited for the possibilities presented by this new location and larger space in which to serve Jamaica residents through our programs and our community-focused activities, such as pop-up food pantries, running a 24-hour drop-in center for homeless youth and acting as the lead organization for the Jamaica Community Partnership Program.”
The new Sheltering Arms Jamaica hub is almost 50 percent larger than its current location at 89-74 162nd St. With plans to relocate in the third quarter 2021, the agency will occupy the second, third and part of the fourth floors of 165-19 Jamaica Ave., which consists of six floors and 69,000 s/f.
The office suite features a dedicated entrance from Jamaica Avenue, affording Sheltering Arms the ability to provide 24/7 services to its client youth and families.
“This transaction is the result of a multi-year planning process and delivers Sheltering Arms a new, larger consolidated services hub from which to provide its synergistic programs, along with a dedicated entrance for its youth drop-in center,” said Powers, who leads Transwestern’s national Nonprofit Advisory Services. “A key aspect of this off-market transaction is that the space allows for Sheltering Arms’ continued growth while rents remain in alignment with their funding agreements.”
To date in 2020, Transwestern has closed three lease and two sales transactions for Sheltering Arms in Lower Manhattan, Midtown South Manhattan, Harlem and Queens.
The firm is currently renovating and marketing a 9,475 s/f condominium in Sheltering Arms’ former headquarters at 305 Seventh Ave. The condominium encompasses the fourth floor of the building and features an open plan space, high ceilings and natural light.