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Debt & Equity

Could drones help expedite your claims process in the future?

IZZY GREEN
IZZY GREEN

By Izzy Green, resident & CEO,
Evergreen Insurance

If you’ve ever had to file an insurance claim, you should be fairly familiar with the process. An insurance adjuster will come to visit and assess the damage.

In just a few years, however, it could be possible that an adjuster may not even need to pay a visit to your property.

Instead, a drone could be deployed to evaluate the damage. Furthermore, that drone could be flying over your property within just a few hours of the incident occurring.

While this might sound somewhat futuristic, the reality is that real estate agents and insurance companies are already looking into the potential offered by drones.

Should drones be implemented in the insurance industry, it could be possible for claims to be closed at a much faster rate, as adjusters would be able to handle a far higher volume.

Along with providing the ability to handle more claims in a shorter timeframe, drones could also provide a number of other important benefits.

Insurance companies are already looking into the potential offered by drones.

For instance, drones could provide aerial surveys of damage that has occurred to rooftops. With a drone, it is possible to see everything without the need to even go up on the roof.

At the moment, drones are only used in the United States for supporting agriculture, enhancing public safety, evaluating disasters, monitoring the climate, and helping the environment.

One significant factor holding back further use of drones across more industries, including the real estate and insurance industries, is regulations imposed by the Federal Aviation Administration.

In order for more industries to tap into the potential offered by drones, the FAA would first need to free up airspace.

Currently, the FAA operates multiple testing sites where drones can be operated with approval for training or development purposes.

Over the course of the last several months, there has been tremendous discussion regarding the potential for drone use.

Even so, the FAA has been quick to point out that real estate agents who operate drones for the purposes of photographing listings do so illegally.

According to the FAA website, approval is needed to fly model aircraft over 400 feet. The website goes on to point out that model aircraft are not considered for business purposes.

Recently, the FAA did provide approval for the first real estate agent to use a drone specifically for the purpose of capturing listing photographs, which could offer a glimmer of hope that drone usage may gain more widespread approval in the future.

While it’s not likely that a drone will be handling the photographs of insurance claims in the next year, it could be coming sooner than many think.

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