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JLL thinking inside the box when it comes to new office normal

JLL is adding a new layer of artificial intelligence services it can offer clients to see how their employees use office space.

The company has struck a global reseller agreement with workplace analytics platform, VergeSense, whose technology collects data on movement of people throughout a space, monitors when a space needs to be reset or cleaned, analyzes how amenities are being used and even sounds the alarm if capacity is exceeded.


“VergeSense provides JLL and our clients with the data necessary to power the evolution of the hybrid workplace and the safe return to offices,” said Yishai Lerner, Co-CEO at JLLT. “Not only does real-time data from VergeSense deep-learning sensors offer unprecedented visibility into how spaces work, but it also facilitates a better, more productive and safer employee experience.”

JLL Technologies (JLLT) — the business division of JLL delivering technology solutions —has already deployed VergeSense’s technology in several of its offices across the world, including JLLT’s corporate HQ in San Francisco.

It is now offering the service to its clients, promising “unprecedented visibility into how your spaces work.”

According to the National Association for Business Economics,  around 65 percent of companies have allowed most or all of their staff members to work from home during the pandemic, and about half plan to continue the policies until the second half of the year.

Proponents say technologies like VergeSense will allow companies and offices to better prepare for the type of hybrid workplace approach evolving post-pandemic.

“VergeSense is critical in the return to work and enables companies to break with the past as we prepare for the post-pandemic era,” said Sheila Gulati, managing director at Tola Capital, which recently led a $12 million Series B investment in the tech firm.

 “Our view is that VergeSense is ushering in a new era of real estate – one that is more technology enabled, more quantified, and more predictive, thus arming businesses with better tools to evaluate and plan their offices. This is all to the benefit of employees, giving them more safety, flexibility, and choice in their workplace.”

To date, VergeSense has raised $22.6 million in total funding with previous investments by JLL Spark, Allegion Ventures, MetaProp, Y Combinator, Pathbreaker Ventures, and West Ventures

VergeSense said it is using new funding to accelerate research and product development, invest in strategic partnerships, and accelerate growth. It is already serving clients in 29 countries and collecting data on some 40 million square feet of space.

“VergeSense plays a crucial role in helping today’s real estate managers answer critical questions in this very unpredictable time, iterate quickly, and model future space needs,” said Eddie Kang, Tola Capital principal and newly appointed VergeSense board member.

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